'I had to wait 5 minutes for another customer', Safeway shoppers fume they're being trapped by new antitheft measures | 458QQM6 | 2024-02-20 19:08:01
Over the past several months, Safeway
AS Safeway has continued to implement further safety measures to combat rampant retail theft, some buyers declare the anti-theft policies are making them really feel trapped within the retailer.& &
Over the past several months, Safeway has launched receipt-scanning gates clients have to move by means of after they pay for his or her gadgets at self-checkout machines.
As an alternative of getting their receipts checked by an employee, all buyers have to do to exit the shop is scan the receipt in an effort to open the gate.
The measure prevents the exit at the self-checkout area in stores from remaining open at all times.
Safeway places in California, Washington D.C. as well as Maryland have seen the new measure installed.
The company has stated the measure is partly to target shoplifters and thieves as retail theft has continued to hit businesses onerous throughout the country.&
Nevertheless, clients have considerations the new security measures will unfairly impression their purchasing expertise.
In a Reddit thread discussing the brand new receipt-scanning gates, one shopper claimed she might be left "hostage" within the retailer if she was unable to get out.
"Not liking the feeling of being trapped in an area till someone decides to let me out… what if no employee is standing there? I'm a hostage within the store until I can flag someone down? Dang," the Reddit consumer stated.
"Haven't seen these yet in my neck of the woods. I don't assume I'd be too excited to use them."
Her grievance was in response to a different shopper who apprehensive that they too can be unable to go away the store if they determined towards buying any gadgets during a visit.&
"I'm going into stores typically and don't buy anything after pondering what I would like/costs for products. Would I've to talk to somebody to go away since I wouldn't have a receipt then?" the consumer wrote.
<!-- End of Brightcove Player --> "It's affordable sufficient logically, however I can see clearly why this may be controversial"&
Others have stated they have been the truth is unable to exit the shop when the gate malfunctioned, claiming they have been pressured to wait till one other shopper had a receipt to scan.
"Yep, true. I went in to select up my prescriptions and the rattling scanner didn't learn my receipt," the consumer stated.&
"I had to wait for five minutes for an additional customer to cross via. Ugh!"&
Safeway, and its father or mother firm Albertsons, has defended the brand new safety measure, claiming it was additionally carried out to improve the in-store shopping expertise.
"Current modifications have been made at choose Safeway stores in Washington D.C. to take care of a protected and welcoming buying experience for our clients," Albertsons stated.
The retailer defined that by curbing theft in retailer, it could actually enhance the setting for patrons.
"Like other native companies, we are working on methods to curtail escalating theft so we will ensure the wellbeing of our staff and foster a welcoming surroundings for our clients," Albertsons stated.
Albertsons did not instantly respond to The U.S. Sun's request for extra comment.
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